1. Please access the account page by clicking on [Account],click on Security level, and then click on Google Authenticator Code.
2. Click on the Enable now button, fill in 3 security answers and click submit.
3. Complete reset by resetting the Google Authenticator based on the guideline.
Remark: You are unable to reset the Google Authenticator if unable to login. You may submit the information below to Customer Service and reset after verification complete.
3. Answer to 3 security questions