1. Please note that the answers need to be case sensitive, Use the exact uppercase and lowercase characters. If you forgot your security answers, you can go to the security centre and verify them once more. Security answers cannot reset, you can go to the security centre to check on the security answers respectively.
2. Click on [Verify answer], check if email is bound to the account and enter the email verification code to get the security answers. (Remark: Answers must be in case sensitive, take note on the spacing at the end of the answer. )